PRIVACY POLICY
At ThriveSphere Consulting, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services.
1. Who We Are
Business Name: ThriveSphere Consulting
Owner: Precious Benson
Email: info@thrivesphere.co.uk
Phone/WhatsApp: 07729 250577
Website: www.thrivesphere.co.uk
Business Address: London, UK (Virtual service-based)
We are a sole trader business operating in the UK and are committed to handling your data responsibly and in line with the UK GDPR and Data Protection Act 2018.
2. What Personal Data We Collect
We may collect and process the following data:
Name and contact details (e.g., email, phone number)
Booking and consultation information
Payment information (via third-party platforms)
Session notes (for supervision or coaching clients)
Website usage data (via cookies or analytics tools)
3. How We Use Your Data
We collect your data to:
Schedule and deliver services you’ve requested
Communicate with you (booking confirmations, follow-ups, updates)
Improve our services and website experience
Maintain records for safeguarding or legal obligations
Comply with any regulatory requirements
We do not use your data for unsolicited marketing, and we do not sell or trade your personal data.
4. Lawful Basis for Processing
We process your data under the following lawful bases:
Consent (e.g., when you opt in to receive updates)
Contract (e.g., when you book a service)
Legal obligation (e.g., safeguarding disclosures)
Legitimate interests (e.g., improving our services)
5. How We Store and Protect Your Data
Your data is stored securely on password-protected devices and encrypted platforms.
Session notes are stored digitally and confidentially.
We retain personal data only for as long as necessary to fulfil the purpose it was collected, or to comply with legal obligations (e.g., safeguarding, tax records).
You have the right to request deletion of your data unless required to retain it for legal reasons.
6. Sharing Your Information
We will never sell your personal data. We may share your data with trusted third parties only when:
Required by law (e.g., safeguarding authorities)
Necessary to deliver services (e.g., payment processors like Stripe or Calendly)
All third-party processors we use are GDPR-compliant.
7. Your Rights Under UK GDPR
You have the right to:
Access the personal data we hold about you
Request correction of incorrect or outdated data
Request deletion of your data
Object to or restrict certain types of processing
Withdraw consent at any time (for consent-based processing)
Lodge a complaint with the Information Commissioner’s Office (ICO) if you feel your rights have been breached
8. Cookies and Website Tracking
Our website may use cookies or tracking tools (e.g., Google Analytics) to understand how visitors interact with the site. This data is anonymous and used to improve site performance. You can manage cookie preferences in your browser settings.
9. Changes to This Privacy Policy
We may update this policy from time to time. Please check this page regularly to stay informed of any changes.
10. Contact Us
If you have any questions about this policy or your data, please contact:
📧 Email: info@thrivesphere.co.uk
📞 Phone/WhatsApp: 07729 250577
🌐 Website: www.thrivesphere.co.uk